Frequently Asked Questions
Everything you need to know about our premium textiles and services.
What materials are used in Morrow Soft Goods products?
We specialize in high-quality natural fibers, primarily focusing on 100% French flax linen and premium cotton. Our materials are chosen for their durability, breathability, and softness.
How should I care for my linen bedding?
To maintain the longevity of your linens, we recommend machine washing in cold water with a gentle detergent. Tumble dry on low heat and remove promptly to minimize wrinkling. Avoid bleach and harsh chemicals.
What is your shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 5-7 business days. Expedited shipping options are available at checkout for an additional fee.
What is your return and exchange policy?
We accept returns of unwashed and unused items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply, and original shipping costs are non-refundable.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Are your products sustainably made?
Sustainability is a core value at Morrow. We work with ethical manufacturers and prioritize natural, biodegradable fibers like flax linen which requires significantly less water to produce than conventional cotton.